June 13, 2018

Customer For Many Years

"I have been a customer of Dave's shop for many years. About twelve years ago I bought a Giant SImple Seven Cruiser through Dave and for years i took it into the shop and bike was serviced quickly, professionally and economically. Well about five months ago while going to the market at night I hit an unexpected monster of a pothole and the seat tube broke off of the frame at the weld. I was pretty upset as I had just gotten back into riding again and was really enjoying it. Also, I loved my Giant SS Cruiser after all these years and couldn't really afford a new bike of similar quality. I contacted Dave about the cost of a repair and he reminded me that the frame was under lifetime warranty through Giant. He referred me to Windsor Cyclery as Dave's was not an official Giant Dealer and they were also able to print a copy of the original receipt after going through their old computer. Well I drove the old cruiser down to Windsor, dropped it off and a few days later Giant sent them a new frame to which they put the original parts and made the adjustments and even replaced some minor hardware. They did a great a great job and all free of charge in about a week. Dave's shop and the Windsor cyclery both excelled in following through on their service and commitment to customers. I'm riding my bike on errands everyday, rather than drive, and am grateful we have such outstanding local businesses."
April 10, 2018

Amazing Customer Service

"I had a great experience here today! They installed my Yakima roof rack/bike rack in a timely manner and had amazing customer service. The price was extremely reasonable and I highly recommend them for any needs!"
March 1, 2018

Variety of Bikes and Clothing

"Great service and a nice variety of bikes and clothing."
February 18, 2018

Great Service, Great Repair

"Great service, great repair. Thanks for making my bike as good as new."
December 28, 2017

Really Great Customer Service

"I was in town visiting my parents for the holiday and I brought in my sons bike to be assembled (xmas gift). I called and spoke with David, he let me know i could bring in the bike and they would have it ready for me the next day before I left town. Really great customer service, fast & great work."